Get heritage advice

Our Heritage Team can offer paid advice about work:

  • on listed buildings
  • on locally listed buildings
  • in conservation areas
  • in registered historic parks and gardens

What we offer

As part of this paid service, we can discuss your ideas with you in written desk-based assessments or site visits. We'll then follow up with a written response that can help you get consent for your proposed work.

This can save time and money and provide specialist support for a subject that can be difficult to understand and research.

Services we offer for householders

We offer 3 different advice services for householders.

Standard advice service

The cost is £175 (inclusive of VAT).

This service usually includes:

  • 1 hour desk-based research
  • a written response within 20 working days of receipt

Additional time is charged at hourly increments (£169 per hour).

Standard advice service (with site visit)

The cost is £433 (inclusive of VAT).

This service usually includes:

  • 1 hour desk-based research
  • 1 hour site visit within 10 working days of receipt (subject to client availability)
  • written response within 10 working days of our site visit

Additional time is charged at hourly increments (£169 per hour).

Environmental specialist priority service (emergency)

We offer an emergency priority service for householders. The cost is £780 (inclusive of VAT).

This service usually includes a:

  • priority site meeting as a matter of urgency
  • written response provided within 5 working days of site visit

To book our priority service, call customer services and ask to speak to our heritage team.

Commercial and major development scheme services

From 1 April 2024 we have also introduced a new fee structure for commercial and major development schemes:

Service What you get Fee (VAT inclusive)
Standard
Advice service
This service usually includes:

- one hour desk-based research
- a written response within 20 working days of receipt.

Additional time is charged at hourly increments based on the hourly rate of
£169
£351
Standard
Advice service with site visit
This service usually includes:

- one hour desk-based research
- one hour site visit within 10 working days of receipt*- written response within 10 working days of site visit.

Additional time is charged at hourly increments based on the hourly rate of £169.* subject to client availability.
£608

View our guidance documents

You can also view guidance documents in the 'Guidance and design documents' dropdown section on our main Heritage Service page.

Request advice

For heritage and conservation advice, select your local area: